Every service should support strategic goals (e.g. profit increase, net sales increase,
EBITDA margin increase). For that reason, we are not focused on commodity activities
(direct mail, call center, prints, programming). Our focus is on delivery services
that directly support business results (commodity activities may be supplementary
part of this solution). The exception is outsourcing where saving from extent is
in place, temporary shortage of internal staff occurred or transfer of responsibility
for some area is desired for any reason where company does not want to operate it
internally.
STRATEGIC CONSULTATIONS
- International expansion
- Expansion inside CZ
- Repositioning
- Organizational structure remodels
STANDARD DEFINITIONS
- Category resets
- Standard definition for suppliers
- Operational manuals and codex for sales staff
- Process organization setup
- Learning curves
STORE REMODELING
- New store openings
- New store location and size recommendation
- Store design (colors, furniture, illumination, music, etc.)
- Store layouts
- Shelf space optimization/remodels/setups
- Action zones setups/remodels
- Special features (POP, discount areas etc.)
- Store performance analysis and improvement
- KPI definition and evaluation
- Store performance improvement
OPTIMAL STAFF ALLOCATION
- Organization charts redesigns
- Job descriptions
- Motivation schemes, bonuses and non-financial benefits
- Learning curves
- Shift planning
- Fraud prevention
STOCK OPTIMIZATION
- Demand forecast
- Outsourcing of ordering process
- Pricing, profitability
- Profit margin optimization
- Optimal price development (optimal time and size of discounts for sale out)
- Dead stock reduction/long term decrease with no effect on business
- Stock availability
- Stock exchange between stores - process setup
- Stock size exchanges
- Time-to-shelf optimization (be first with new collections)
- Profitability and planning of stock categories
- Increase of stock turnover
- Optimization of stock volume in individual stores
INCREASE PROFIT INCREASE PER CUSTOMER
- Loajality/card/rewar/points programs
- Optimization of margin per purchase
- Repeated purchases
- Customer segmentation
- Discount programs
- Captions for high margin stock
DATA MANAGEMENT AND DATA ANALYSIS
- Detailed evaluation of stores performance
- Detailed evaluation of staff performance
- Stock turnover evaluation and monitoring, optimal discount timing
- Demand forecasting
- Data standard definition
- Data quality improvement
OTHER SERVICES
- Outsourcing
- E-shop
- Audits and assessments
- Data analyses
- Data mining
- Extracts/selections from databases
- Data management and data quality improvement
- Definition and monitoring of KPIs